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Eligibility

Lifeline

Learn how lifeline works and whether your household qualifies for free or discounted wireless service through Free Phone Wireless. Most applicants can find out in a few minutes.

In Depth

Everything You Need to Know

Lifeline Eligibility Criteria

You can qualify for Lifeline one of two ways: your household income is at or below 135% of the Federal Poverty Guidelines, or you (or someone in your household) participates in a qualifying assistance program. You only need to meet one of the two — not both.

  • Income-based: household income at or below 135% of the Federal Poverty Guidelines for your household size
  • Program-based: participation in SNAP, Medicaid, SSI, Federal Public Housing Assistance (Section 8), or the Veterans and Survivors Pension Benefit
  • On Tribal lands, additional programs also qualify, including Bureau of Indian Affairs General Assistance, Tribal TANF, and Food Distribution Program on Indian Reservations

2026 Income Guidelines (135% of FPG)

For the 48 contiguous states and D.C., 2026 annual household income at or below the amounts below qualifies by income (Alaska and Hawaii use separate, higher guidelines):

  • 1 person: $21,546  ·  2 people: $29,214  ·  3 people: $36,882
  • 4 people: $44,550  ·  5 people: $52,218  ·  6 people: $59,886
  • 7 people: $67,554  ·  8 people: $75,222  ·  add $7,668 for each additional person

Required Documents

  • A government-issued photo ID (driver's license, state ID, passport, or military ID)
  • A current benefit award letter if qualifying by program, or recent pay stubs / a tax return if qualifying by income
  • Your current mailing address, so your provider can confirm service availability and ship a device if applicable

What the Benefit Covers

Lifeline provides a discount of up to $9.25 per month toward phone or internet service — up to $34.25 per month on qualifying Tribal lands. The benefit applies to phone service or internet service, but not both at the same time, and it's limited to one benefit per household, verified through the National Lifeline Accountability Database.

How to Apply

You can apply online through the National Verifier at lifelinesupport.org, by mail, or directly through a participating provider like Free Phone Wireless (Texas and Oregon residents use their state's own application process). Most applications are reviewed within one to two business days, and you'll need to recertify your eligibility once a year to keep the benefit active.

Why Free Phone Wireless

What's included

Simple Qualification

Qualify through income or enrollment in a federal or state assistance program.

One Quick Form

Submit your information once — our team verifies eligibility for you.

Privacy Protected

Your documents are encrypted and used only to confirm eligibility.

Good to know

What you need to know

  • No annual contract or credit check required for most plans
  • Coverage across all 50 states on a nationwide LTE/5G network
  • U.S.-based customer support by phone, chat, or email
  • Fast online application — most decisions in 1–2 business days

Quick eligibility check

Tell us how you qualify and we'll point you to the right next step.

Get started

How it works

Check eligibility

Answer a few quick questions or start your application online.

Get verified

Upload or reference your qualifying program or income documentation.

Get connected

Receive your device and activate service — most orders ship within days.

FAQs

Common questions

You generally qualify if your household income is at or below 135% of the Federal Poverty Guidelines, or if you or someone in your household participates in a program such as SNAP, Medicaid, SSI, Federal Public Housing Assistance, or Veterans Pension. Tribal-specific programs may offer additional support.

You'll need a government-issued photo ID and proof of program participation (such as a benefit award letter) or proof of income, like a recent pay stub or tax return.

Most applications are reviewed within one to two business days. You'll receive an email or text update as soon as a decision is made.

Yes. You can transfer your Lifeline benefit to us during your next annual recertification window, or at any time if you are not currently receiving service from another provider.

See if you qualify for free service

It takes less than five minutes to check your eligibility online.

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